For U.S. Creators only:

Your W-9 might have been incomplete if the information about your bank is accurate. Please confirm that your city, state, and ZIP are listed in Box #6 on your W-9 form.

If not, your payouts might have been suspended because your account was thought to have engaged in fraud or was seen to be breaking one of our Terms of Service. To fix the problem and restore payouts, get in touch with support.